Privacy Policy

At Pacific Custom Woodworks, we value your privacy and are committed to protecting your personal information. By interacting with our website and opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Information We Collect

When you visit our website or engage with our services, we may collect the following types of information:

Data Collection for SMS: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be collected via our website contact form, email, or directly from you during service or estimate inquiries.
Non-Personal Information: We may collect data such as browser type, operating system, and browsing behavior to help us improve our website and services.

How We Use Your Information

Data Usage: We use your data solely to communicate via SMS about project estimates, design and fabrication updates, scheduling, customer care, and service delivery.
To Personalize & Improve: Understanding your preferences allows us to deliver content tailored to your interests and continuously improve our website offerings.
To Process Transactions: Your information helps us efficiently process your requests and provide the custom woodworking and finish carpentry services you need.
To Send Periodic Emails: With your consent, we may send you updates pertaining to your inquiries, as well as occasional company news.

SMS Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pacific Custom Woodworks. Consent is not a condition of purchase.

Message and Data Rates: MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Message Frequency: Messages are recurring, and message frequency varies.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to (916) 542-2773 or info@pacificcustomwoodworks.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
Assistance: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you. You can also directly contact Pacific Custom Woodworks at (916) 542-2773 or info@pacificcustomwoodworks.com for HELP or to STOP receiving messages.

Data Sharing & Third-Party Disclosure

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Pacific Custom Woodworks will not sell, rent, or share the collected mobile numbers.
Mobile Opt-In Exclusion: All sharing mentioned elsewhere in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
General Disclosure: We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except as necessary to provide our services or comply with the law. This does not include trusted third parties who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential.

Data Security & Retention

Data Security: We protect your data with secure storage measures to prevent unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Use of Cookies & Third-Party Links

Our website uses cookies to enhance your browsing experience by enabling our site’s systems to recognize your browser and capture certain information. You can disable cookies through your browser settings, though it may affect website functionality. Occasionally, we may include third-party links on our website; these sites have separate and independent privacy policies for which we hold no responsibility or liability.

Your Consent & Changes to Policy

By using our site, you consent to our website’s Privacy Policy. We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

Contacting Us

If you have any questions regarding this Privacy Policy or our Terms and Conditions, please contact us:

Phone: (916) 542-2773
Email: info@pacificcustomwoodworks.com
Address: 4912 Kenroy Way, Fair Oaks, CA 95628

Privacy Policy

At Pacific Custom Woodworks, we value your privacy and are committed to protecting your personal information. By interacting with our website and opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Information We Collect

When you visit our website or engage with our services, we may collect the following types of information:

Data Collection for SMS: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be collected via our website contact form, email, or directly from you during service or estimate inquiries.

Non-Personal Information: We may collect data such as browser type, operating system, and browsing behavior to help us improve our website and services.

How We Use Your Information

Data Usage: We use your data solely to communicate via SMS about project estimates, design and fabrication updates, scheduling, customer care, and service delivery.

To Personalize & Improve: Understanding your preferences allows us to deliver content tailored to your interests and continuously improve our website offerings.

To Process Transactions: Your information helps us efficiently process your requests and provide the custom woodworking and finish carpentry services you need.

To Send Periodic Emails: With your consent, we may send you updates pertaining to your inquiries, as well as occasional company news.

SMS Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pacific Custom Woodworks. Consent is not a condition of purchase.

Message and Data Rates: MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Message Frequency: Messages are recurring, and message frequency varies.

Data Sharing & Third-Party Disclosure

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Pacific Custom Woodworks will not sell, rent, or share the collected mobile numbers.

Mobile Opt-In Exclusion: All sharing mentioned elsewhere in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Data Security & Retention

Data Security: We protect your data with secure storage measures to prevent unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Use of Cookies & Third-Party Links

Your Consent & Changes to Policy

By using our site, you consent to our website’s Privacy Policy. We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

Contacting Us

If you have any questions regarding this Privacy Policy or our Terms and Conditions, please contact us:

Phone: (916) 542-2773

Email: info@pacificcustomwoodworks.com

Address: 4912 Kenroy Way, Fair Oaks, CA 95628